Privacy Policy

1. Who we are

Anshang (“Anshang”, “we”, “us”) is an AI assistant available at anshang.xyz. This policy explains what information we collect when you use the website and the chat application, how that information is stored and protected, how long we keep it, and how you can delete it.

2. Information we collect

Account information

When you create an account we store the email address you sign up with and the authentication record needed to sign you in. Passwords are never stored in readable form — they are handled by our authentication provider and kept only as secure hashes. If you sign in with a social provider (such as Google), we receive the email address and basic profile information that provider shares with us.

Your conversations

When you chat with Anshang we store your messages, the replies Anshang generates, the conversation titles, and the timestamps of those messages. This is what makes your chat history available to you across devices and sessions.

Preferences

We store the choices you make in Settings — your selected AI model, creativity (temperature) level and theme — so the app remembers them between visits.

Usage analytics

We use Google Analytics to understand, in aggregate, which pages are visited and how the site is used. Google Analytics collects information such as pages viewed, rough device and browser type, and approximate location (country level). This data is used only to improve the service and is never linked to the content of your conversations. You can block analytics cookies or scripts through your browser settings.

Technical data

Like most websites, our servers process standard technical information (such as your IP address and request details) to deliver pages, prevent abuse and enforce fair-use rate limits on the chat API. Rate-limit counters are kept only for a short period and are not used to build profiles.

3. What we do with your information

We use your information only to:

• operate your account and keep you signed in;
• store and display your conversations back to you;
• send your recent messages to an AI model so it can generate a reply;
• remember your preferences;
• understand aggregate usage and improve Anshang;
• prevent abuse and enforce the Terms of Service.

We do not sell your personal information, do not use your conversations for advertising, and do not build advertising profiles from your chats.

4. How your messages are processed by AI

To generate a reply, the recent messages of your current conversation are sent to our AI model provider. The provider processes that content solely to produce the response returned to you. The set of providers we use may change as we improve the service; when it does, this policy will be updated. We recommend not sharing highly sensitive personal information (for example medical, financial or identity details) in chat messages, as with any online service.

5. Who can see your data

Conversations are linked to your account. Database access rules restrict every read and write of conversation and message data to the account that owns it, so other signed-in users cannot read your chats. Members of our team may access data only where strictly necessary to operate, secure or debug the service.

6. Where your data is stored and how it is protected

Your account and conversation data are stored in a managed cloud database operated by our hosting provider. Data is transmitted over encrypted connections (HTTPS), and access to conversation rows is enforced at the database level per user. We store your sign-in session and your preferences in your browser’s local storage on your own device; offline support additionally caches pages and assets you have already visited on your device to make the app usable without a connection. No online service can promise perfect security, so we do not claim it — please avoid sharing highly sensitive personal information in chats.

7. Third parties we rely on

• Cloud hosting and database — stores account and conversation data on our behalf.
• AI model provider — processes the recent messages of a conversation to generate replies.
• Google Analytics — aggregate, anonymous usage statistics for the public website.
• Email delivery — sends sign-up confirmation and sign-in emails to the address on your account.

These providers process data under their own terms and privacy policies. We do not share your conversation content with advertisers or data brokers.

8. How long we keep your data

We keep your conversations and account information for as long as your account exists, so your history remains available to you. When you delete a conversation, its messages are removed from our database. Rate-limit and security counters are kept only briefly. Analytics data is retained according to Google Analytics’ standard retention settings.

9. Deleting your data

You are in control of your data, and you can remove it at any time:

• Delete one conversation — open the conversation in the sidebar and choose delete. This removes the conversation and all of its messages from our database.
• Delete everything — open Settings and choose “Clear all conversations”. This permanently deletes every conversation and message on your account.
• Delete your account — contact us from the email address on your account and we will delete your account and all associated data.

Deleting data removes it from our production database. Backups, where they exist, are deleted on their normal schedule.

10. Your rights

You may request access to the personal data we hold about you, correction of inaccurate data, and deletion of your data. To make a request, contact us from the email address on your account. If you are located in the EEA or the UK, you also have the right to object to or restrict certain processing and to lodge a complaint with your local data protection authority.

11. Children

Anshang is not intended for children under 13 (or under 16 in the EEA). We do not knowingly create accounts for children. If you believe a child has created an account, contact us and we will remove it.

12. Changes to this policy

If this policy changes materially, we will update the date at the top of this page and reflect the change here. Continued use of Anshang after a change means you accept the updated policy.

13. Contact

Questions about this policy or about your data can be sent to us from the email address registered on your Anshang account.